Executive Leadership

Heather Emmanuel Ormand
Chief Executive Officer

Charles Betts
Chief Operations Officer

Stacey Burns, LMSW, LCDC
Chief Clinical Officer

Cameron Hernholm, CFRE
Chief Philanthropy Officer

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Tom Lloyd, MS
Chief Human Resources Officer

Katie Overman, PMP
Chief Strategy Officer

Katie Overman, Chief Strategy Officer

Nexus Leadership

Erica Allen is the Adult Women Assistant Director at Nexus Family Recovery Center. She holds an M.S in Clinical Mental Health Counseling from the University of North Texas at Dallas, where she joined The United Chapters of Alpa Kappa Delta International Sociology Honor Society. Erica is a Licensed Professional Counselor (LPC) and a National Certified Counselor (NCC).

Erica is committed to the wellbeing of her community, passionately working to save lives and support those struggling with substance use and mental health disorders. Her educational achievements and professional role are testaments to her dedication and unwavering commitment to making a positive impact.

In her role, Erica leverages her knowledge and compassionate approach to provide essential support and guidance, ensuring that every individual receives the care and attention they need. Her work is not just a career but a lifelong mission to foster healing and hope within the community she proudly calls home.

Sara joined Nexus in 2007 as an Addiction Counselor and Music Therapist. She has a Bachelor of Music/Music Therapy degree from Wayne State University in Detroit, MI. She is a registered music therapist and is certified as a FSACC in Michigan and a Licensed Chemical Dependency Counselor in Texas. She has worked as a counselor and program innovator/developer since 1983 in substance abuse treatment programs that served men, the dual diagnosis population, and pregnant women and their children. Sara has a passion for using expressive arts activities to engage clients in the treatment process and encourages others to be creative in their approach and interactions with those they serve.

Kira joined Nexus in 2020. She has a Master’s in Social Work from Texas A&M Commerce and is a licensed clinical social worker and a licensed chemical dependency counselor. In addition to her small private counseling practice, she has worked with women in substance abuse, domestic violence, sexual exploitation, and adoptions. She has a strong desire to empower women and help them find the life they want to live.

Claire Collins is the Director of Foundations and Grants at Nexus Family Recovery Center. In her role, she oversees all foundation-based fundraising including public grant monies. Prior to joining the Nexus team in 2024, Claire worked as an independent grant writer for the past two years, supporting a variety of missions in Dallas, TX.  From 2017- 2022, Claire served as   Director of Foundations and Development Operations at Dallas Children’s Advocacy Center (DCAC) and was responsible for raising critical funds to provide services at DCAC. She provides strategic direction and initiatives for all foundation partnerships and grant writing as well as annual giving and event support to contribute to an annual fundraising goal of $11 million.

Claire has worked in the nonprofit sector for 15 years. Over the course of her career Claire has raised upwards of $20million in critical funds to support the essential work of some of Dallas’ most impactful organizations. She began her career at Genesis Women’s Shelter, and since then has had the privilege of serving at Dallas Area Habitat for Humanity and KIPP Texas (previously KIPP DFW) before joining the team at DCAC in 2017. During her time as an independent grant writer, she worked with The Dallas 24 Hour Club, Dallas Hope Charities, Annie’s Place, Lullaby House, and the Dallas Children’s Theater.  

Claire received her Bachelor of Journalism with a minor in History from the University of Missouri, Columbia. Post college, Claire spent five years in New York City working in the magazine industry before returning home to Dallas. Committed to a life of servant leadership, she has held leadership roles in the Junior League of Dallas and Lake Highlands Junior Women’s League and served on the board of the Dallas 24 Hour Club. At home, she is equally busy, surrounded by her husband, two young sons, an elderly dog and two cats.

With experience in strategy development, implementation, and team leadership, Jennifer has made significant contributions to notable organizations throughout her extensive 30-year career. Currently, Jennifer leads all marketing and communications at Nexus Family Recovery Center, focusing on engaging key stakeholders through strategic marketing initiatives. Previously, as Regional Events Manager at Michaels Stores, Jennifer excelled in scaling and supervising the operation of the paid in-store class program across nine states managing a team of over 40 Instructors.. At Resource Center, a Dallas nonprofit that serves the LGBTQIA+ community, Jennifer served as Senior Marketing and Communications Manager and established successful comprehensive marketing functions for fundraising and advocacy campaigns. She was also recognized as a finalist for the Dallas Center for Nonprofit Management (CNM) Night of Light Nonprofit Communicator of the Year award. Jennifer’s passion for social impact drive her to create meaningful change in all her endeavors.

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Cynthia Juarez has been a dedicated member of the Nexus team for nearly four years. With a strong background in community engagement and child advocacy, Cynthia previously served as a Parent Liaison at Oran Roberts Elementary School in East Dallas for five years, where she developed her passion for supporting families and children.

Cynthia holds a volunteer management certificate from Center for Nonprofit Management (CNM) and attended Eastfield College. At Nexus, she coordinates volunteer groups and individual volunteers, manages the Auxiliary and Young Supporters Council, and assists with various events and community engagement initiatives.

Recognized for her commitment to Nexus’s core values—respect, compassion, and integrity—Cynthia has received Employee of the Month honors twice. A devoted mother of three boys, she is driven by her passion for helping others and ensuring families stay together, motivating her to give her all every day.

Sharon has an A.A.S. in Substance Abuse/Addiction Counseling and has worked as a licensed Chemical Dependency Counselor at Nexus since 2013. Sharon has a long history at Nexus, having completed her practicum in 2010 as well as all of her intern hours for her accreditation. She is experienced in case management, individual counseling, and group facilitation thanks to her time as an Outpatient Therapist and Case Manager the Mommies program at Nexus.

Loryn Kelley, MS, LCDC has worked for Nexus Family Recovery Center since 2012 and currently serves as the Director of Residential Living where she supervises fifty-eight recovery advocates across three residential programs. Loryn holds a Master of Science in Nonprofit Administration from Louisiana State University- Shreveport, a Bachelor of Science in Rehabilitation Studies from the University of North Texas, and an Associate of Science in Criminal Justice from Eastfield College.

As a Licensed Chemical Dependency Counselor (LCDC), Loryn delivers individualized services, case management, and group facilitation. Previously, she served as a MAT Counselor, where she provided comprehensive counseling and managed a caseload of forty women in medication-assisted treatment. Loryn’s experience as an Outreach Specialist involved case management for pregnant women with opioid dependence, while earlier roles included Case Manager and GPRA Specialist. Loryn is committed to fostering recovery and creating a nurturing environment for all Nexus clients and their families.

Lindsay Malhotra joined Nexus in January 2019, armed with a Master of Social Work degree from The University of Texas at Arlington and dual licensures as a Licensed Clinical Social Worker and a Licensed Chemical Dependency Counselor. Her tenure prior to Nexus was marked by significant contributions at UT Southwestern in Dallas, where she worked closely with pregnant and parenting women struggling with substance use disorders. Lindsay’s broad expertise encompasses individual counseling, group therapy, and case management, with a deep-seated passion for empowering women to unlock their full potential through healing and joy. Her commitment is to transformative counseling and leadership, aiming to guide individuals through the challenges of addiction towards recovery and self-realization.

In her role at Nexus since 2021, Lindsay has been an integral part of the leadership team, overseeing the Intensive Outpatient Program (IOP), Recovery Support Services (RSS), and the Generations programs, significantly enhancing their effectiveness and scope. Lindsay is also a peer specialist supervisor and oversees the recovery coaches’ journey and encourages and advocates for peer specialists. Additionally, Lindsay manages a private clinical practice, extending her commitment to fostering personal growth and recovery beyond the Nexus community. Through her private practice, she continues to make a profound impact, offering specialized support and therapeutic services tailored to meet the unique needs of her clients. Lindsay’s professional journey is a testament to her dedication to leading with empathy and expertise, striving to make a lasting difference in the lives of those she serves.

Emily joined Nexus in June 2022 as the Director of Compliance, responsible for the development and administration of activities throughout the agency to ensure that the organization meets all state, federal, and Joint Commission standards for proper client care. Prior to joining Nexus, Emily served as a Facility Director/Director of Operations of a Medical Detox/Residential SUD treatment center for approximately 5 years. Emily holds a Master’s of Social Work from the University of Texas at Arlington and a Bachelor’s of Science in Human Sciences from Texas Tech University. With both of her parents in long term recovery, Emily is passionate about helping those struggling with addiction.

LaQuitha began her career at Nexus in June 2018, driven by her caring and empathetic nature. A Licensed Vocational Nurse (LVN), she graduated from Concorde Career College in 2017 and holds an Associate of Applied Science (AAS) in Business, an Associate in Arts degree from Mountain View College, and a Pharmacy Technician Diploma, which she utilized for a decade prior to her nursing career. Since October 2022, LaQuitha has served as the Detox Nurse Manager, where she oversees the nursing team and ensures the well-being of all clients. She takes great pleasure in working with clients and witnessing their progress as they overcome challenges.

Emily Stewart serves as the Director of Philanthropy, where she is responsible for overseeing the organization’s fundraising initiatives and cultivating relationships with donors who contribute vital financial support throughout the year. In the last fifteen years, Emily has established herself as a prominent figure in the nonprofit sector, excelling in effective fundraising and building strong community connections. Before joining the philanthropy team at Nexus Family Recovery Center, Emily played a key role in achieving fundraising objectives for various organizations focused on social services and youth development. A Texas native and a dedicated mother, Emily is deeply committed to contributing to her community and supporting individuals and families in leading fulfilling lives.

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Natalie joined Nexus in 2020 as a teacher in Nexus’ Child Development Center and was promoted to Director in October of 2021. She has always shared a passion for working with children and has over 6 years of experience in school and childcare settings. She has a degree in science from the University of Texas at Arlington. Natalie loves creating a safe space for children to thrive and also enjoys providing a support system for mothers to flourish.

Dr. Pittman completed a combined MD-PhD program at the University of Texas Medical Branch at Galveston with a PhD focused on the behavioral processes involved in drug addiction. She completed her residency training at Harvard Medical School in the Massachusetts General Hospital/McLean Hospital Psychiatry Residency Training Program in Boston where she served as chief resident in addiction her final year. She returned to Texas to complete her addiction psychiatry fellowship at the University of Texas Southwestern Medical Center. She has been in private practice since she finished her fellowship in 2011. During that time, she has also provided additional psychiatry services to adult and adolescent residential treatment programs in the area. She was on the Board of Directors for Nexus for one year until she resigned to become the Medical Director. She is currently on the clinical faculty at the University of Texas Southwestern Medical Center and is active in medical training. She is board certified in Psychiatry and Addiction Psychiatry.

Justine joined Nexus in 2005. She was promoted to Accounting Supervisor in 2015 before becoming the Controller for Nexus in 2020. She has more than 30 years of experience in accounting/administration in both the private and nonprofit sectors, handling all aspects of account reconciliations and account payables and receivables. At Nexus, she oversees all accounting operational functions within the Accounting Department as well as its staff.

Crystal Woods is a Medical Assistant and Health and Medical Operations Manager at Nexus Family Recovery Center, where she has been an employee since October 2014. In her current role, she supervises three departments—Medication Room, administrative functions of the Detox dorm, and the Medication Assisted Treatment (MAT) Program—ensuring that clients receive comprehensive mental, physical, and medical care.

Crystal is a Certified Clinical Medical Assistant with extensive experience in managing Medication Room functions. Her proactive approach and strong leadership skills were recognized when she received Employee of the Month honors in August 2023.

Currently enrolled at Western Governors University, Crystal is pursuing her Bachelor’s degree in Nursing (BSN) to further her expertise in the healthcare field. She is the proud mother of two boys, ages 11 and 4, and draws motivation from her family as she balances her career and academic aspirations.