Nexus Recovery Center’s Response to COVID-19

Keeping our clients safe both mentally and physically is our top priority at Nexus Recovery Center. We take the COVID-19 pandemic seriously and immediately implemented CDC and Dallas County recommended safety protocols in Spring 2020 to ensure client and staff safety. Nexus also understands that substance use disorders did not stop because of COVID-19, and we have continued to serve as a community of hope and sobriety for all women and their children since 1971.

Nexus COVID-19 protocols include:

  • Increased infection control training and infection prevention procedures
  • Thorough site disinfection and ongoing hygiene maintenance
  • Personal protective equipment (PPE) including masks, gloves, gowns, face shields, and personal sanitation supplies utilized and monitored
  • Cleaning service contracts have been reviewed for additional support
  • Enhanced daily screening protocols to ensure location remains infection-free
  • Ongoing modification and review of all visitation and outside meeting policies
  • Clients only leave campus for scheduled medical appointments or medical emergencies. Transporting clients off campus where they could risk COVID exposire has been limited as much as possible
  • Consistent communication and monitoring of local health authority guidelines and recommendations
  • Review and assessment of all intake and staff policies and procedures to limit the potential for internal exposure
  • All individuals are screened upon entrance by completing a symptom checklist and temperature check
  • All women presenting for admission at Nexus receive a COVID-19 rapid test to determine eligibility for residential services. Anyone testing positive for COVID when they come to their admission appointment will be asked to isolate at home for 10 days and then return to Nexus
  • Any court appointed visitors or Department of Family Protective Services (DFPS) workers transporting visitors that will spend more than 15 minutes with residential clients in our care will receive a COVID-19 rapid test. This is to ensure all clients residing on campus are safe and to limit the potential of community transmission at Nexus.
  • School-aged children are taught on campus through a partnership with Dallas Independent School District (DISD) to eliminate the risk of exposure at school.
  • Nexus has an on-site, fully-licenced daycare where infants and toddlers receive childcare and PreK classes through the day while their mothers receive treatment. The Child Development Center also follows the COVID protocols noted here. All children, up to age 12, attend the Child Development Center after school.
  • For more information on current recommendations for COVID-19 risk reduction and response, please visit https://www.cdc.gov/coronavirus/2019-nCoV/index.html.

Nexus Recovery Center’s modified visitation rules:

Ensuring that our clients are cared for in a safe and healthy environment is our priority. Nexus has restricted visitor access to our facilities until further notice.

Nexus understands that certain situations may warrant an exception to this rule, and we will do whatever we can to accommodate such exceptions without jeopardizing the health and safety of others.

Families and loved ones still have the opportunity to connect with clients on campus. To learn more, please see our families and friends page.